The True Cost of Sales Admin: A Framework for Commercial Leaders
When we ask sales leaders how much time their reps spend on admin, the answers are usually vague. ‘Too much.’ ‘More than they should.’ But vague answers lead to vague solutions. This is a framework for quantifying the cost precisely — and making the business case for change.
AI That Empowers, Not Replaces: A Commercial Perspective
The conversation around AI in sales has been dominated by automation metrics and headcount reduction. That framing is wrong — and it’s leading companies to build the wrong things. The future of sales is more human, not less. AI should be the engine that makes that possible.